Telemarketing Training for Your Staff

Telemarketing can be both the best and worst job in the world depending on how you are performing against your daily target.

It is easy to get so hung up on the end result that you forget what works best to achieve a positive outcome.

We can offer fresh ideas and perspectives, following a structured sales technique, to ensure the best possible outcome from each call.

We can work with you, and your staff, to understand what outcomes you need from each call and how best to achieve that for your product.

Call us now on
07875 851783

Facilitated group training

Fun sessions incorporating presentations, group participation, role play and games to reinforce learning.

Side by side individual coaching

We can listen in to live calls and work with individuals on one, or more, parts of the call. This ensures that each staff member reaches their potential on the phone and enables us to coach according to individual strengths and weaknesses.

Group conference calls

Weekly group training sessions on the phone (after all that's where we work best)

Each session will focus on a particular aspect of the call and how it fits into the overall calls structure. Individuals can then take their learning and put it into practice before the next session.

The group can learn together and from each other.

We are happy to tailor make our courses to suit your products and staff.

To find out more about the services we can offer your business, please call us now on 07875 851783.